1. General Terms & Conditions, including using our Website  (www.gmr-uk.co.uk)

About Us
GMR Design UK Limited (“we”, “us”) is a company registered in England and Wales (Company Registration Number 7001550).

We are committed to respecting the privacy of our customers, prospective customers and website users, as expressed in tour Privacy Policy.

General Terms of Use
Access to and use of this site (www.gmr-uk.co.uk) is provided by GMR Design UK Limited (GMR) subject to the following terms:

By using www.gmr-uk.co.uk (hereafter called “our website”) you agree to be legally bound by these terms. These terms take effect immediately you first use our website. If you do not agree to be legally bound by all of the following terms then please do not access or use our website.

GMR may change these terms and conditions at any time and without notice by posting any changes online. We ask all visitors to review these terms regularly to ensure that they are aware of any changes made by GMR. Your continued use of our website after changes have been posted means that you agree to be legally bound by these terms as updated or amended.

Use of our Website
As a user of our website you may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use our website content in any way except for your own personal, non-commercial use. You also agree not to adapt, alter or create a derivative work from any part of our website except for your own personal, non-commercial use. Any other use of our website content requires the prior written permission of GMR.

You agree to use our website content only for lawful purposes, and in a manner that does not infringe the rights or, restrict or inhibit anyone else’s use and enjoyment of our website. Behaviour that is prohibited includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content or disrupting the normal flow of dialogue within our website.

Disclaimer and Limit of Liability
Our website content, including all information, names, images, pictures, logos and icons regarding or relating to GMR, its products and services (or to third party products and services), is provided ‘as is’ or ‘as seen’ and on an ‘is available’ basis without any representations or any kind of warranty made (whether express or implied by law) to the extent permitted by law, including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

Under no circumstances will GMR be liable for any of the following losses or damage (whether such losses were foreseen, foreseeable, known or otherwise):

  • Loss of data
  • Loss of revenue or anticipated profits
  • Loss of business
  • Loss of opportunity
  • Loss of goodwill or injury to reputation
  • Losses suffered by third parties.
  • Any indirect, consequential, special or exemplary damages arising from the use of our website regardless of the form of action.

GMR does not warrant that functions contained within our website content will be uninterrupted or error free, that defects will be corrected, or that our website or the server that makes it available are free of viruses or bugs.

Accuracy of Information
We attempt to keep all information on this website up-to-date. The product specifications contained in this website are for information purposes only. As part of our policy of continuous improvement, we reserve the right to change these product specifications at any time without notice. For accurate up-to-date information, please contact us.

We are not responsible for the content of any third party websites.

Intellectual Property
The names, images and logos identifying GMR or third parties and their products and services are subject to copyright, design rights and trademarks of GMR and/or third parties. Nothing contained in these terms shall be construed as conferring by implication, estoppel or otherwise any licence, or right to use any trademark, patent, design right or copyright of HHPL or of any third party.

Safety Advice
Any reference to the performance or speed of vehicles on our website does not constitute an encouragement to drive without care or to disregard the appropriate traffic legislation. This website is not intended to be a substitute for the important safety information which is contained in your vehicle’s user handbook.

No Contract Formation
The content of this website is provided solely for general information and is not intended to constitute an offer for the sale of any specific goods or services.

Website Reliability
Whilst we attempt to avoid any errors on this website, no guarantee can be made as to its uninterrupted and error-free usage. We reserve the right to suspend or withdraw the entire or any part of the website at any time without notice and without incurring any liability.

Contributions to Our Website
Where you submit any contribution to our website (including any text, photographs, graphics, video or audio) you agree by submitting your contribution, to grant GMR a perpetual, royalty-free, non-exclusive, sub-licensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, play, make available to the public, and exercise all copyright and publicity rights with respect to your contribution worldwide and/or to incorporate your contribution in other works in any media now known or later developed for the full term of any rights that may exist in your contribution, and in accordance with privacy restrictions set out in GMR’s privacy policy. If you do not want to grant GMR the rights set out above then please do not submit your contribution to our website.

Further to the above paragraph, by submitting your contribution to our website you:

  • Warrant that your contribution is your own original work and that you have the right to make it available to GMR for all the purposes specified above.
  • Warrant that it is not defamatory.
  • Warrant that it does not infringe any law.
  • Warrant that it does not infringe any existing copyrights

Further, by submitting your contribution to our website you indemnify GMR against all legal fees, damages and other expenses that may be incurred by GMR as a result of your breach of the above warranty and you also waive any moral rights in your contribution for the purposes of its submission to and publication on our website and the purposes specified above.

Legal Governance
If there is any conflict between these terms and specific terms appearing elsewhere on our website then the latter shall prevail at all times.

If any of these terms are determined to be illegal or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force and effect and continue to be binding and enforceable.

These terms and conditions are governed by and interpreted in accordance with the laws of England and Wales.

2. Privacy & Cookies Policies
GMR is committed at all times to protecting the privacy of users of our website. It is our policy to disclose within this statement all issues related to privacy in the collection by GMR of personally identifiable information from the users of our website.

Our Privacy Policy is written to advise you of our practices with regards to the collection, use and disclosure of information that you may provide via our website. Whenever you use our website you consent to the collection, use and disclosure of that information in accordance with this Privacy Policy.

We have put in place a set of information guidelines that serve as the basis for our customer relationships. These guidelines have been developed to comply with the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003. We will also, from time to time, act on advice published by the Information Commissioner.

These guidelines are subject to change. We will, from time to time, make changes to our Privacy Policy. Any such changes will be posted on these pages without notification.

Whilst GMR is not required to register with the Information Commissioner’s Office under the Data Protection Act 1998, we undertake to abide by the details and spirit of the Act for the benefit of our customers and prospective customers.

The following measures are taken by GMR to protect our users’ privacy:

We do not provide or sell your details to any third parties.

We may contact you by post or telephone with details of their products, services and promotions. In the case of e-mail this correspondence will be sent to all users excepting those who have specifically opted out of receiving communications via these methods.

All e-mail correspondence that you receive will include an unsubscribe option.

We reserve the right to disclose information about website usage and demographics to appropriate persons or organisations, but this will only be in anonymous aggregate format. GMR will not reveal your personal identity in connection with the disclosure of such information.

Personal Information that we Collect
Information is collected on our users in two ways: through the use of cookies and through registration. For more information about cookies please see below.

We may require you to provide us with your name, e-mail address, postal address, postcode, gender and date of birth in order to register for access to certain services. We may also ask for other non-mandatory demographic information from you.

Following registration we may employ a registration cookie to recognise a subscriber and his or her access privileges on our website as well as to track site usage.

We will also collect personal information from you through your use of enquiry and feedback forms and every time you e-mail us your details. We will only collect such information when you choose to supply it to us.

We will also log IP addresses, or the location of your computer on the internet, for systems administration and troubleshooting purposes. We occasionally use IP addresses to track a user’s session, but do not link IP addresses to personally identifiable information.

For your information, an IP address is a number assigned to your computer by your Internet Service Provider (ISP), so you can access the internet. An IP address is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (i.e. it changes each time you connect to the internet), rather than static (i.e. unique to a particular user’s computer).

How we use Personal Information
We may use the information we collect to perform statistical analysis of user behaviour in order to measure relative interest in the various areas of our site (to improve our site). In performing these statistical analyses, we will disclose information to third parties only in aggregate form. Personal information on individuals will not be provided to third parties.

We may periodically send you e-mail updates on GMR and services offered by us. If you wish to opt out of receiving such information from us, please use the ‘unsubscribe’ option included in all our e-mail correspondence or send and e-mail to unsubscribe@gmr-uk.co.uk stating that you would prefer not to receive such mailings.

We may also use your information to target banner and box advertising on our site in order that you will see advertising that may be more relevant to you. You will never be targeted as an individual, but as a larger demographic group of similar users. This use of your personal information is contractual to the use of our website. If you do not wish your information to be used in this way then you will be unable to use those areas of our website that require registration.

We will use files generated by our web servers to analyse site usage and statistics but the files do not identify any personal information. Files analysis helps us to understand usage patterns on our website and to make improvements to our service.

Sharing Collected Information
We do not provide or sell your personal information to others unless you have given us your permission. With your permission we will only share the information with carefully chosen, reputable and trustworthy third parties. Also, we may provide aggregate statistics on our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.

We will provide subscribers with a summary of all personal information that we process on them upon request. We will charge a fee of £50 for any such requests. If you wish to make such a request please send an e-mail to sendinformation@gmr-uk.co.uk to and include the e-mail address that you registered with along with your full postal address, postcode and telephone number. We will then call you to collect the fee payable by either debit or credit card payment. We undertake to comply with such requests and provide information within 14 days of you making such a request. No information will be provided, or requests actioned, until the appropriate fee has been collected.

Please note it may be necessary, such as a requirement by law or if pertinent to judicial or governmental investigations, to release your personal identifiable information to authorised third parties. If we receive such a request we will comply with it but we will not be under any obligation to inform you of such instances or disclosure.

‘Cookies’ explained
A cookie is described as a small, numeric text file that is stored by your browser on your computer’s hard drive. Any information you provide to us is held securely on our web servers and not on your machine. A cookie does not contain any personally identifiable information.

If you would like to know more about cookies and how they work, or if you would like to learn how to disable cookies in your browser settings or to refuse cookies then please visit www.allaboutcookies.org for more information.

External Websites
GMR cannot be held responsible for the content or the privacy policies of web sites to which our website may link. If you are concerned or have a complaint about an external website with which our website links, then please advise us of your concerns or complaint by sending an e-mail to complaint@gmr-uk.co.uk.  Please note that any such e-mail must contain your name, address and telephone number. If this information is missing or is not provided then GMR is under no obligation to investigate or to reply to such a complaint.

If you are unsure as to the content or nature of an external website then we would respectfully encourage you to read the privacy policy of that website before you use it.

SPAM E-Mail Warning
Our systems are regularly checked to ensure that they are resistant to SPAM. E-mails from us will always include your name as a salutation. This is a first step towards ensuring the message’s validity. However, we cannot guarantee that all communications purporting to come from us to you are genuine and trust that you will seek to validate such communications and protect yourself from SPAM, malware, etc.

How to contact us
If you require further information or have any comments or questions about our website or any aspect of our services please contact us at:

GMR Design UK Limited
Unit 5b
 Blackdown Business Park
Somerset TA21 8ST

Or by e-mail at ‘info@gmr-uk.co.uk’

3. Ethical Policy
Our Quality Standards
Our business stands or falls by the quality of service we give to our customers. In all our dealings we commit to:

  • Respond to all enquiries within 24 hours
  • Provide written responses to all requests for information
  • Undertaking work only after providing a written quotation for approval by our customer
  • Invoicing only what we have agreed with our customer (i.e. no hidden charges)
  • Abide by the spirit of all legislation and business standards applicable to our work
  • Charge VAT for all work as required by HMRC regulations
  • Treat all persons that we deal with in our business with respect and dignity. This means that our equal opportunities policy is founded on the principle that all people are individual and should be treated as such – i.e. diversity in its truest sense.
  • We aspire to the Investors in People Standards as the framework for all People Policies within our business.

GMR Design UK Limited is a VAT-registered business: VAT registration = 108225540

Our Registered Office address is:
Brunswick House
1 Weirfield Green
United Kingdom

GMR UK Limited is committed to sustainable business practices and minimising material waste. This policy reflects the minimal use of non-recyclable materials and minimising the generation of harmful emissions (e.g. disposal of removed parts through approved recycling processes). This policy is non-exhaustive and evidence will be provided on request to all customers and interested parties, as appropriate.

© GMR Design UK Limited 2013 – all rights reserved.